In Making a Public Apology, the Strategy in Which Companies

question 32

Multiple Choice

In making a public apology, the strategy in which companies attempt to distance themselves from the source of the wrongdoing, sometimes by scapegoating or maintaining that the source of the problem was peripheral to the mainstream operations of the company is known as:

• A) Persuasive accounts
• B) Statement of regret
• C) Dissociation
• D) Selective verbal manipulation

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Definitions:

Cell Adaptation

The process by which cells adjust to changes in their environment or stimuli, resulting in modified structure or function.

Changing Conditions

Variations in the environment that can affect processes and behaviors of organisms.

Codon AUA

A specific sequence of three nucleotides in mRNA that signals for the incorporation of the amino acid isoleucine during protein synthesis.

Single Mutation

A change in the DNA sequence affecting only one nucleotide base in the genome of an organism.