The ____ Image of Managing Change Views the Purpose of Communication

question 22

Multiple Choice

The ____ image of managing change views the purpose of communication is to ensure people understand what is going to happen and what is required of them.

• A) Director
• B) Navigator
• C) Caretaker
• D) Coach

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Definitions:

Employee Tendency

The general patterns or propensities of behavior and attitudes exhibited by employees in the workplace.

Normative Commitment

An individual's sense of obligation to stay with an organization due to shared values or beliefs.

Perceived Obligation

The belief or feeling that one is duty-bound to perform certain actions.

Regulative Commitment

An individual's adherence to the rules and policies of an organization due to awareness of costs associated with leaving it.