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According to Scenario Methodology, a useful approach is to construct scenarios into the categories of:
Information Costs
The costs incurred in obtaining, processing, and transmitting data necessary for business operations.
Processing Costs
Expenses associated with the operations needed to transform raw materials into finished goods, including labor, equipment, and overhead costs.
Omni-Channel Retail
a retail strategy that integrates various channels such as physical stores, online platforms, and mobile apps, to provide a seamless customer shopping experience.
Shopping Experience
The overall perception and satisfaction a customer has when browsing, selecting, and purchasing products, influenced by the store environment, customer service, and convenience.
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