____ Can Result When the Change Is Perceived as Unnecessary

question 21

Multiple Choice

____ can result when the change is perceived as unnecessary, there being little gap between the current identity and the one that is implied in the change.

• A) High inertia
• B) High stress
• C) High disorder
• D) High confusion

---

Definitions:

Contribution Margin

The amount remaining from sales revenue after variable costs are deducted, indicating how much contributes to covering fixed costs and generating profit.

Indirect Costs

Expenses not directly tied to a specific product or service, such as overhead, administrative salaries, and utilities.

Net Income

The total profit of a company after all expenses and taxes have been deducted from revenues.

Department Contribution Margin

A measure of a department's profitability, calculated as the difference between its sales and variable costs.