Frequent Guest Points That Hotel Guests Build Up for Repeat

question 9

Multiple Choice

Frequent guest points that hotel guests build up for repeat stays are an example of:

• A) Samples
• B) Point-of-purchase promotions.
• C) Patronage rewards
• D) Premiums

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Definitions:

Outsourcing

The business practice of hiring a party outside a company to perform services or create goods that traditionally were performed in-house by the company's own employees and staff.

Functional Silo

A management system organized in such a way that each operational unit operates independently without much interaction or coordination with other units within the same organization.

Boundaryless Organizations

Organizations that are not defined or limited by traditional boundaries of industries, markets, or geographies.

Bureaucratic Restrictions

Regulatory or procedural barriers within an organization that can slow down decision-making or operational efficiency.