An Internal Customer for an Organization Is

question 24

Multiple Choice

An internal customer for an organization is:

• A) The long-term loyal customer
• B) The customer who takes the initiative to market the organization
• C) The customer who is in house at any given time
• D) An employee

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Definitions:

Knowledge Worker

An individual whose job involves handling or using information, rather than manual labor.

Pharmaceutical Company

An enterprise that focuses on researching, developing, manufacturing, and marketing drugs and medications.

Enhancing Productivity

The process of increasing the efficiency and effectiveness of work processes and systems to achieve higher outputs with the same or fewer resources.

Reward Programs

Incentive schemes designed to recognize and reward employees or customers for their performance or loyalty.