Which Statement About Guest Comment Cards Is False

question 34

Multiple Choice

Which statement about guest comment cards is false?

• A) If they are left in hotel rooms for customers to fill out, they reflect the opinions of the customers as a whole.
• B) They can be useful in spotting trouble areas.
• C) Often less than 50% of the hotel guests will fill them out.
• D) If the process is not well thought out, employees may selectively distribute the cards to guests they feel will have a positive response.

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Definitions:

Primarily Liable

Liable for paying the amount designated on an instrument when it is presented for payment.

Defaults

A failure to fulfill an obligation, especially to repay a loan on time.

Holder in Due Course

A legal term for a person who has acquired a negotiable instrument in good faith and for value, and thus has certain protections.

Uniform Commercial Code

A comprehensive set of laws that governs commercial transactions in the United States, aiming to standardize and simplify the process across state lines.