Some Hospitals Have a Standing Policy That Everyone Who Is

question 68

Multiple Choice

Some hospitals have a standing policy that everyone who is to have surgery on a specific day must arrive at the hospital no later than 8 a.m. Then the patients and their friends and family members who accompanied them are asked to sit in a large impersonal waiting room until it is time to be prepped for their scheduled surgeries. One hospital is responding to customer complaints about this situation by conducting marketing research to determine what can be done to make the wait less stressful. The research began by seeing what people are doing to pass their time and by recording relevant facts and behaviors. What type of research is being used in this example?

• A) Qualitative (focus groups)
• B) Qualitative (long interview)
• C) Quantitative (observational)
• D) Quantitative (experiments)

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Definitions:

Locus of Control

A psychological concept that categorizes individuals by their belief in personal control over life events, either as internal (self-control) or external (controlled by outside factors).

Studied Variables

Elements or factors that are measured or manipulated within research to explore their effects on outcomes of interest.

Reinforcement

In psychology, it refers to a consequence that will strengthen an organism's future behavior whenever that behavior is preceded by a specific antecedent stimulus.

Clinical Psychology

involves the assessment, diagnosis, treatment, and prevention of mental disorders, emphasizing a deep understanding of individual behavior and mental processes.