Because of Inseparability and High Involvement on the Part of the Buyer

question 79

Multiple Choice

Because of inseparability and high involvement on the part of the buyer, each service may be unique, while the quality will likely vary. This statement best exemplifies which characteristic of services?

• A) Intangibility
• B) Uniformity
• C) Customer effort
• D) Client relationship

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Definitions:

Clustering

The location of competing companies near each other, often because of a critical mass of information, talent, venture capital, or natural resources.

Region/Community Level

Analysis or intervention strategies designed to address or assess conditions at a specific geographic or social community scale.

Air, Rail, Highway, Waterway Systems

Components of the transportation infrastructure that enable the movement of goods and people via air, rail, road, and water channels.

Ethical And Social Responsibility Issues

Challenges and considerations related to the moral obligations and societal impacts of business practices and decisions.