The Aim of Customer Relationship Management Is to Keep the Costs

question 134

True/False

The aim of customer relationship management is to keep the costs of meeting and tracking consumers as low as possible.

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Definitions:

Hardest Tasks

Tasks or challenges that are perceived as extremely difficult or demanding in terms of effort, skill, or resources required.

Delay Gratification

The ability to resist the temptation for an immediate pleasure in favor of a later, often greater, reward.

Need for Achievement

A psychological drive that motivates individuals to pursue and attain goals, often pushing them to succeed in challenging tasks or environments.

Incentive Value

The perceived worth or desirability of a reward or outcome, which motivates behavior directed towards achieving that outcome.