Which of the Following Statements About Telephone Interviewing Is True

question 31

Multiple Choice

Which of the following statements about telephone interviewing is true?

• A) It usually takes a long time to gather information through telephone interviews.
• B) The interviewer is unable to clarify questions if respondents do not understand them.
• C) The response rate for telephone interviews has been typically lower than for mailed questionnaires.
• D) The US government generally encourages telemarketing by firms.
• E) Telephone interviewing in the US is getting more difficult because of consumers' growing antipathy toward telemarketers.

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Definitions:

Distribution Network Designs

The strategic layout and organization of a company's distribution channels and facilities to optimize product delivery to customers.

Factory

A building or set of buildings where goods are manufactured or assembled chiefly by machines.

Customer

A rephrased definition: Refers to the recipient of goods, services, experiences, or values from a provider, essential to the economic ecosystem.

Omni-Channel Retail

A retail approach that provides customers with an integrated shopping experience by unifying user experiences from brick-and-mortar to mobile-browsing and everything in between.