One of the Ways to Find Relevant Online Information on Competitors

question 129

True/False

One of the ways to find relevant online information on competitors' strengths and weaknesses might be to frequent distributor or sales agent feedback sites.

Grasp the concept of service productivity strategies, including postponement and service blueprinting.

Understand the significance of process maps and their enhancement with time and customer interaction components.

Distinguish between process focus, repetitive focus, mass customization, and product focus strategies and their effects on volume, variety, and equipment utilization.

Appreciate the importance of flexibility in equipment and technology selection for process strategies.

---

Definitions:

Self-Selection Bias

Refers to the bias introduced into research results when individuals select themselves into a group, causing a non-random sample.

Statistical Arbitrage

Use of quantitative systems to uncover many perceived misalignments in relative pricing and ensure profit by diversifying across all of these small bets.

Quantitative Techniques

Mathematical and statistical methods used to analyze numerical data, often applied in economics, finance, and operational research to facilitate decision-making.