Company Call Center Executives Provide Procedural Information to Clients Who

question 89

Multiple Choice

Company call center executives provide procedural information to clients who call in about the specifications and operation of the product. These call center employees can be called ________.

• A) technical support people
• B) sales assistants
• C) telemarketers
• D) deliverers
• E) consultants

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Definitions:

Spirituality

The aspect of human experience that involves the search for or connection with something greater than oneself, which can encompass religious belief, personal growth, or a sense of peace.

Social Interest

A concept in psychology that refers to an individual's attitude towards being a part of and contributing positively to the larger community or society.

Parenting Style

The manner in which parents raise their children, including disciplinary strategies, warmth, and communication patterns.

Family Constellation

A psychotherapeutic method that explores the relationships and emotional bonds within a family or group, aiming to uncover and resolve issues rooted in family dynamics.