Which of the Following Is True for Self-Service Retailing

question 94

Multiple Choice

Which of the following is true for self-service retailing?

• A) They carry more shopping goods and services such as credit and merchandise-return privileges.
• B) This service model is favored by discount stores and customers who want to save money.
• C) It results in high staffing costs compared to other forms of retailing.
• D) Salespeople are ready to assist in every phase of the "locate-compare-select" process.
• E) Customers need more information and assistance than in other forms of retailing.

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Definitions:

Low-Dividend Policy

A financial strategy where a company decides to distribute a relatively small portion of its earnings to shareholders in the form of dividends.

Retention Ratio

The proportion of net income that is retained in the business rather than paid out to shareholders as dividends.

Compromise Policy

A method or strategy of resolving a conflict or dispute whereby all parties involved make concessions.

Financial Distress

A situation where a company cannot meet or has difficulty paying off its financial obligations to its creditors.