Which of the Following Is a Postpurchase Service Offered by Retailers

question 67

Multiple Choice

Which of the following is a postpurchase service offered by retailers?

• A) accepting orders over the telephone
• B) advertising and window displays
• C) delivery to the customer's doorstep
• D) general information
• E) interior decoration of the retail outlet

---

Definitions:

Social Cognitive

Refers to the use of cognitive processes in relation to understanding the social world, emphasizing the role of observational learning, imitation, and modeling.

Psychodynamic

A theoretical approach in psychology that emphasizes the systematic study of the psychological forces that underlie human behavior, feelings, and emotions and how they might relate to early experience.

Trait

A consistent, enduring way of thinking, feeling, or behaving.

Self-actualization

The realization or fulfillment of one's talents and potentialities, considered as a drive or need present in everyone.