In Your Neighborhood There Is a Small Men's Store That

question 87

Multiple Choice

In your neighborhood there is a small men's store that has a limited selection of clothing, but the selection that is carried is of very high quality and price. Services include free alterations and tailoring, personalized recordkeeping, and free dry cleaning. Inside the store are deep leather chairs and couches and thick pile carpet. Upon entering the store, a customer feels "special and rich." In terms of differentiation, what is this retailer trying to communicate by its decorations and service level?

• A) differentiation based on services mix and atmosphere
• B) differentiation based on prepurchase services
• C) differentiation based on postpurchase services and atmosphere
• D) differentiation based on ancillary services and atmosphere
• E) differentiation based on prepurchase and postpurchase services

Understand the concept of "standard of care" in the healthcare profession.

Recognize the variability in the scope of practice for medical assistants across different states.

Appreciate the value of externships, certifications, and continuous learning in the medical assisting profession.

Understand the basic human senses and their classifications.

---

Definitions:

CN XI

The eleventh cranial nerve, also known as the accessory nerve, which is responsible for controlling certain muscle movements in the shoulder and neck.

Strabismus

A visual disorder where the eyes do not properly align with each other when looking at an object, causing a discrepancy in gaze direction.

Hypotonic Muscles

Refers to muscles that have lesser than normal tone or tension, often resulting in weakness and a reduced ability to contract.