Which of the Following Will Most Help Service Providers Overcome

question 65

Multiple Choice

Which of the following will most help service providers overcome the limitation of intangibility of services when positioning itself?

• A) using brand symbols
• B) sharing services
• C) working with larger groups
• D) cultivating nonpeak demand
• E) creating a service blueprint

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Definitions:

S&P 500

A stock market index tracking the performance of 500 of the largest companies listed on stock exchanges in the United States.

DJIA

Dow Jones Industrial Average, a stock market index that measures the stock performance of 30 large companies listed on stock exchanges in the United States.

Lloyds of London

A British insurance and reinsurance market, where members join together as syndicates to insure and spread risks.

FDIC

The Federal Deposit Insurance Corporation, a U.S. government agency insuring deposits in banks and thrift institutions, offering depositors protection against bank failure.