List and Briefly Explain the Four Distinctive Characteristics of Services

question 28

Essay

List and briefly explain the four distinctive characteristics of services.

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Definitions:

National Or Ethnic Origin

Refers to the country, nation, tribe, or ethnic group that a person descends from, often impacting personal identity and cultural practices.

Sexual Orientation

A term describing a person's enduring physical, romantic, and/or emotional attraction to others, forming part of the spectrum of human sexuality including heterosexuality, homosexuality, bisexuality, etc.

Bona Fide Occupational Qualification

An employment qualification that is necessary for the normal operation of a particular job, and for which discrimination against an individual (based on race, color, religion, sex, national origin, etc.) is not considered illegal.

Employment Equity Act

A Canadian law aimed at eliminating discrimination and achieving equality in the workplace, ensuring fair representation of designated groups.