List Three Steps That Service Firms Can Take to Increase

question 86

Essay

List three steps that service firms can take to increase quality control over services and reduce variability.

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Definitions:

Viruses

Microscopic infectious agents that can only reproduce inside living cells, causing a range of diseases in humans, animals, and plants.

Lymphocytes

The white blood cells—including B cells and T cells—that are the key components of the immune system.

Antibodies

Proteins produced by the immune system to neutralize or destroy pathogens such as bacteria and viruses.

T-Cells

T-Cells are a type of white blood cell that play a critical role in the immune system, helping to protect the body from infection and disease.