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Aida Decided to Switch Doctors After She Had to Wait

question 154

True/False

Aida decided to switch doctors after she had to wait two and a half hours at her scheduled appointment to see her doctor. She experienced the ethical problem factor that leads to customer switching behavior.


Definitions:

Discrimination

Unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex.

Middle Childhood

A developmental stage that covers the period from around 6 to 12 years of age, characterized by significant growth in social, cognitive, and emotional abilities.

Bullying

Aggression deliberately and persistently directed against a particular target, or victim, typically one who is weak, vulnerable, and defenseless.

Early Adolescence

A developmental period ranging from approximately 10 to 14 years of age, marking the transition from childhood to adolescence, characterized by significant physical, cognitive, and emotional changes.

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