Most Products Are Established at One of Four Performance Levels

question 23

Multiple Choice

Most products are established at one of four performance levels: low, average, high, or superior. For example, mountain bikes come in a variety of sizes and physical attributes. When a consumer purchases a mountain bike costing $1,000, he or she expects the bike to perform to specifications and to have a high ________, meeting the promised specifications.

• A) features
• B) conformance quality
• C) durability
• D) performance quality
• E) reliability

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Definitions:

Myofilaments

The thin and thick protein filaments within muscle cells that are responsible for muscle contraction.

Muscle Tissue

A type of tissue in animals specialized for contraction, facilitating movement of the body or materials within the body.

Cardiac

Pertaining to the heart and its functions.

Skeletal

Pertaining to the framework of bones that supports the body, allows for movement, and protects the internal organs.