Which of the Following Is an Example of Image Differentiation

question 23

Multiple Choice

Which of the following is an example of image differentiation?

• A) Berry's has an intensive training program for its customer-facing staff, to ensure a consistent service standard.
• B) The Swan Hotels use a distinctive signature fragrance in all outlets so that customers can associate the fragrance with the hotel.
• C) JEK's sophisticated customer database allows the company to handle queries and product returns much faster than competitors.
• D) RTZ shifted its products from supermarket aisles to exclusive stores as it realized that customers were willing to pay more in stores.
• E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them.

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Definitions:

Sexual Stereotype

Preconceived notions or generalized beliefs about individuals’ sexuality based on their gender, orientation, or other factors.

Value Judgment

An assessment based on personal standards of what is important, right, or desirable, often influenced by cultural and personal beliefs.

Objective Statement

A statement that is based on observable phenomena and uninfluenced by emotions or personal biases.

Empirically Validated

Refers to methods or treatments that have been proven effective through rigorous scientific research and observation.