The Expectancy-Value Model of Attitude Formation Posits That Consumers Evaluate

question 32

Multiple Choice

The expectancy-value model of attitude formation posits that consumers evaluate products and services by combining their ________.

• A) needs
• B) wants
• C) desires
• D) brand beliefs
• E) consuming attitudes

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Definitions:

Post-Action Controls

The mechanisms put in place to assess the outcomes and effectiveness of actions taken, ensuring alignment with planned objectives or standards.

Ongoing Operations

The continuous activities and processes that are performed by an organization to maintain its business and services.

Feedforward

is a communication process that involves giving future-oriented feedback to help someone adjust their actions before they engage in a specific behavior.

Input-Throughput-Output Cycle

A model or process that describes how input (resources, information) is processed (throughput) to produce a certain output (products, services).