A Salesperson Who Is Contacting Possible Buyers by Mail or Phone

question 70

Multiple Choice

A salesperson who is contacting possible buyers by mail or phone to assess their level of interest and financial capacity is in the ________ step of the selling process.

• A) preapproach
• B) prospecting
• C) qualifying
• D) following up
• E) objection handling

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Definitions:

Developmental

Pertains to the process of growth or advancement in personal, social, or organizational aspects over time.

Fundamental

Serving as an essential component or basis supporting existence or determining essential structure.

Authentic Leadership

A leadership style in which the leader is genuine and transparent with their followers, encouraging openness and integrity.

Resilience

The capacity of individuals to recover quickly from difficulties or adapt in the face of adversity, stress, or trauma.