Service Quality Depends on Who Provides Them, When and Where

question 32

Multiple Choice

Service quality depends on who provides them, when and where they are provided, and to whom they are provided. Thus, services are highly ________.

• A) inseparable
• B) tangible
• C) variable
• D) perishable
• E) intangible

---

Definitions:

Inner Class

A class defined within another class, used to handle the complexity of larger code structures by logically grouping classes that are only used in one place.

Outer Class

In Java, a class that is not nested within another class and may contain nested classes (inner classes) within it.

Helper Class

A class that provides additional functionality or utility methods, designed to assist in the operations of another class or classes.

Interface

In programming, a contract or a set of methods that a class can implement to agree to behave in a certain way.