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A Company Is Customerized When It Is Able to Respond

question 132

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A company is customerized when it is able to respond to individual customers by customizing its products, services, and messages on a one-to-one basis.


Definitions:

Direct Labor Hours

The total hours worked by employees directly involved in the production process.

Absorption Cost

A cost accounting method that totals all costs associated with manufacturing a product, including all direct and indirect costs.

Direct Labor Dollars

The total amount of money spent on wages for employees who directly work on manufacturing a product or providing a service.

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