A Consumer Tells Another Consumer,"Every Time I Eat at Jack's

question 112

Multiple Choice

A consumer tells another consumer,"Every time I eat at Jack's Steakhouse,I get poor service." Whether this is true or not,it is the consumer's perception.This is an example of consumers basing future predictions on the quickness and ease with which a particular example of an outcome comes to mind.This scenario would be an illustration of the ________ heuristic.

• A)discrimination
• B)differentiation
• C)availability
• D)screening
• E)representativeness

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Definitions:

Display

A device or mechanism designed to visually present information, such as a computer monitor, smartphone screen, or digital signage.

Asking

The act of requesting information, clarification, or action from another person.

Postsurgical Incision Pain

Discomfort or pain that occurs at the site of a surgical incision following a procedure; a common postoperative symptom.

Pain Relief

The alleviation of pain through various methods, including medication, physical therapy, alternative therapies, or psychological approaches, aiming to improve the individual's comfort and quality of life.