Service Quality Depends on Who Provides Them, When and Where

question 115

Multiple Choice

Service quality depends on who provides them, when and where, and to whom. Thus, services are highly ________.

• A) inseparable
• B) tangible
• C) variable
• D) perishable
• E) intangible

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Definitions:

International Trade

The exchange of goods and services between countries, which plays an essential role in the global economy.

Foreign Investment

Capital investment made by individuals or entities in one country into business interests or assets in another country, typically in the form of direct investments or portfolio investments.

No Increase

A situation where there is no growth, escalation, or elevation in quantity, size, intensity, or level of a specific entity or phenomenon.

Transnational Corporations

Large companies that operate and extend their services and products beyond the borders of their home countries, influencing global economy and politics.