When Johnson Controls Reached Beyond Its Climate Control Equipment and Components

question 63

Multiple Choice

When Johnson Controls reached beyond its climate control equipment and components business to manage integrated facilities by offering products and services that optimize energy use, it was said to be providing ________.

• A) facilitating services
• B) a primary service package
• C) value-augmenting services
• D) service contracts
• E) service warranties

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Definitions:

Cocaine

A powerful stimulant drug derived from the leaves of the coca plant, notoriously used as an illegal recreational substance.

Irritable

describes a state of being easily annoyed or angered, showing a tendency towards frustration or agitation.

Respiratory Illness

Any of various diseases and disorders that affect the respiratory system, which includes the lungs and airways, leading to difficulties in breathing.

Methadone

A synthetic opioid used for pain management and as part of medication-assisted treatment for opioid use disorder.