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Cross-Selling Is the Marketing of Complementary Products to Customers

question 57

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Cross-selling is the marketing of complementary products to customers.


Definitions:

Span of Control

Describes the number of subordinates that a manager or supervisor can effectively oversee, directly affecting management layers and organizational structure.

Matrix Departmentalization

An organizational structure that combines two or more types of departmentalization, often functional and product, to leverage the benefits of both.

Decentralization

The distribution of decision-making governance closer to the level of individual parts or locations within an organization, rather than concentrated at a central point of authority.

Senior Executives

Top-level managers or administrators in an organization responsible for making strategic decisions and overseeing the entire operation.

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