Which of the Following Is an Important Capability for Sales

question 64

Multiple Choice

Which of the following is an important capability for sales processes that is found in most SFA modules in major CRM software products?

• A)Returns management
• B)Lead management
• C)Channel promotions management
• D)Events management
• E)Customer satisfaction management

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Definitions:

Identified

Recognized or determined to be a specific person or thing based on certain characteristics or criteria.

Epidemiologists

Scientists who study the distribution, patterns, and determinants of health and diseases in populations.

Climate Change

A long-term alteration in global or regional climate patterns, often seen today as a significant shift due to human activities, including increased levels of atmospheric carbon dioxide.

Diseases

Health conditions characterized by abnormal states affecting the body or mind, often caused by pathogens, genetic disorders, or environmental factors.