Using Social Networking Tools to Converse with Customers Is Called

question 20

Multiple Choice

Using social networking tools to converse with customers is called:

• A)analytical CRM.
• B)social CRM.
• C)operational CRM.
• D)PRM.
• E)ERM.

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Definitions:

Psychoanalyst

A therapist trained in psychoanalysis who uses techniques developed by Freud to explore and address unconscious conflicts and psychological distress.

Sexual Interest

The capacity or tendency to find individuals or specific traits sexually attractive, which can vary widely among people.

Former Vice President

A title referring to someone who once served as the deputy head of state or government, assisting the president.

Fulfillment

The achievement of something desired, promised, or predicted; satisfaction or realization of a need or desire.