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What Is Social CRM and How Is It Being Used

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What is social CRM and how is it being used?


Definitions:

Customer Characteristics

Attributes or features that define different groups of buyers, including demographic, psychographic, and behavioral factors.

Customer Analysis

The process of examining and interpreting data about customers to understand their preferences, behaviors, and demographics.

Frozen Prepared Foods

Pre-cooked meals that are preserved through freezing and can be reheated for consumption.

Frozen Food Market

Refers to the commercial sector involved in the production, distribution, and sale of pre-cooked and preserved food products that are stored and sold frozen.

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