A Formal Contract Between Customers and Their Service Providers That

question 86

Multiple Choice

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n) :

• A)SOA.
• B)SLA.
• C)TCO.
• D)RFQ.
• E)SaaS.

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Definitions:

Empty Nest

A phase in parents' lives when their children have grown up and left home to pursue their own lives, often leading to feelings of loneliness or loss.

Unemployment

The condition of being without a job despite being willing and able to work, often measured as a percentage of the labor force.

Clinically Depressed

Refers to a person diagnosed with major depression, characterized by a persistent feeling of sadness or a lack of interest in external stimuli.

Less Stress

Experiencing lower levels of stress, which refers to a condition of strain on one’s emotions, mind, or physical body.