You Are Consulting for the Information Technology Division of a State

question 51

Essay

You are consulting for the information technology division of a state university to guide and facilitate the design of a new system for handling college applications,which has previously been handled entirely with a paper-based process.They would like to set up a system by which prospective students can apply online.Describe in detail their first steps and any studies they should perform before designing the new information system.

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Definitions:

Observations

The act of closely monitoring or noting phenomena or behaviors for the purpose of gathering information.

Data

Facts and statistics collected together for reference or analysis, often used as a basis for decision-making or research.

Feedback Interviews

A qualitative research method involving structured conversations to gather insights and comments about a specific experience, product, or service.

Ideal Customer

A representation of a company's perfect customer based on their product or service's targeted demographics and psychographics.