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What Is CBR and How Does It Work

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What is CBR and how does it work?


Definitions:

Quality

The degree to which a product, service, or process meets specified standards or user expectations.

Offshoring

Moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.

Psychological Contract

The unwritten set of expectations between an employer and employee regarding mutual obligations.

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