Give an Example of How a Hotel Can Generate Customer

question 109

Short Answer

Give an example of how a hotel can generate customer loyalty at a "customer touch point."

---

Definitions:

Situational

Relating to a specific set of circumstances or context, often used to describe reactions or adaptations to particular events or environments.

Sociocultural

Pertaining to the combined influence of social and cultural factors on individual or community behavior and norms.

Conventional

Based on or in accordance with what is generally done or believed.

Compassion Fatigue

A condition characterized by emotional and physical exhaustion leading to a diminished ability to empathize or feel compassion for others, often experienced by those in the caregiving professions.