Examlex
Marketing has sole ownership of customer interaction, which has existed from the very beginning, when marketers played the role of middlemen between the firm and the consumer.
General Adaptation Syndrome
A model describing the body's short-term and long-term reactions to stress, consisting of three stages: alarm, resistance, and exhaustion.
Hardy Personality
Describes individuals who exhibit resilience and a stronger ability to cope with stress.
Catastrophizing
An irrational thought process where an individual believes something is far worse than it actually is, often leading to increased anxiety and stress.
Conformity
Behaving in a way that meets a specified standard, in coordination with a group.
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