Call Centers That Initiate Calls to Prospects and Customers Are

question 16

Multiple Choice

Call centers that initiate calls to prospects and customers are called _________.

• A) teleprospecting
• B) telesales
• C) telecoverage
• D) outbound telemarketing
• E) inbound telemarketing

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Definitions:

Broadly Defined Categories

Classifications or groupings that encompass a wide range of elements or instances.

Fall Prevention Protocol

A set of guidelines and interventions designed to reduce the risk of falls, particularly in healthcare facilities and among the elderly.

Logical Next Step

The subsequent action that follows naturally from the previous situation or a set of conditions based on reasoning.

Fall Rate

The frequency of falls experienced by individuals in a specific population or setting, often used as a quality indicator in healthcare facilities.