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Describe What Might Occur in an Intercept Interview

question 44

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Describe what might occur in an intercept interview.What are the chief disadvantages of this method of contact?


Definitions:

Load Factor

In the context of transportation, it is the ratio of passenger-kilometers traveled to the total capacity available, or in energy, it is the ratio of actual energy used to the potential energy that could be used over a specific period.

Paying Customer

An individual or entity that purchases goods or services, contributing to a business's revenue.

Frequent Flyer

A loyalty program member who travels regularly with a particular airline and earns points or miles that can be redeemed for travel-related benefits.

Total Capacity

The maximum output or production level that a facility, system, or organization can achieve under normal conditions.

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