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Explain the Philosophy of Customer Relationship Management (CRM)

question 10

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Explain the philosophy of customer relationship management (CRM).

Grasp the concept of fiduciary duties owed by directors, officers, and agents to the corporation and its shareholders.
Recognize the legal mechanisms available to shareholders for addressing breaches of duty and protecting their interests within a corporation.
Understand the concept of a closely held corporation and the specific legal considerations and protections applicable to it.
Identify examples of breach of fiduciary duty and understand the consequences of such breaches.

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