Which of the Following Is a Management Philosophy That Focuses

question 127

Multiple Choice

Which of the following is a management philosophy that focuses on satisfying customers through empowering employees to be an active part of continuous quality improvement?

• A)cannibalization
• B)total quality management (TQM)
• C)Six Sigma
• D)ISO 9000
• E)ISO 14000

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Definitions:

Hominoids

A group of primates that includes all apes and humans, characterized by their lack of a tail and more complex brains.

Toumai

A nickname for Sahelanthropus tchadensis, one of the oldest known species in the human lineage, discovered in Chad, Africa dating to about 7 million years ago.

Orrorin

An early hominin genus dating back to about 6 million years ago, speculated to be among the first bipedal primates.

Ardipithecus

One of the earliest genera of bipeds that lived in eastern Africa. Ardipithecus is actually divided into two species, the older of which dates to between 5.2 and 5.8 million years ago, and the younger, A. ramidus, dated to around 4.4 million years ago.