In Which Step of the Sales Process Would the Salesperson

question 67

Multiple Choice

In which step of the sales process would the salesperson call to ensure customer satisfaction and repeat business?

• A) approach
• B) presentation
• C) handle objections
• D) close the sale
• E) follow-up

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Definitions:

Certificates of Deposit

Time deposit financial products provided by banks that offer a fixed interest rate in exchange for keeping a deposit untouched for a predetermined period.

Petty Cash

A small amount of cash on hand used for covering minor expenses, managed through a petty cash fund.

Money Orders

A financial instrument, purchased for a specific amount of money, that is used for making payments from one party to another.

Internal Control System

Processes and procedures implemented by a company to ensure the integrity of financial and accounting information, promote accountability, and prevent fraud.