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The Internet Will Make It Easier for Firms to Customise

question 19

True/False

The internet will make it easier for firms to customise their offerings and personalise their relationships with their customers.


Definitions:

Demand Uncertainty

This refers to the unpredictability or variation in the demand for products or services in the market.

Safety Inventory

Extra stock kept on hand to prevent stockouts due to variable demand and lead times.

Safety Inventory

Extra inventory kept on hand to protect against uncertainties in demand or supply.

Product Availability

The extent to which goods or services can be purchased or accessed as desired by customers at a given time.

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