By Promising to Change Engine Oil and Filters Quickly, Jiffy

question 73

Multiple Choice

By promising to change engine oil and filters quickly, Jiffy Lube is appealing to which buyer requirement?

• A) information
• B) convenience
• C) variety
• D) pre- or postsale services
• E) adaptability

---

Definitions:

Complex Curvature

A characteristic of a geometrical shape or object that has multiple curves or bends, often relating to advanced mathematics or physical shapes in architecture and design.

Spine

A leaf that is modified for protection, such as a cactus spine.

Arboreal Existence

A lifestyle adapted to living in trees, common among various animals such as monkeys, squirrels, and certain reptiles.

Cultural Evolution

The process by which societal beliefs, practices, and institutions undergo change over time, often driven by adaptation to environmental and social challenges.