Intangible Items Such as Airline Trips, Financial Advice, or Telephone

question 169

Multiple Choice

Intangible items such as airline trips, financial advice, or telephone calls that an organization provides to consumers are referred to as

• A) production goods.
• B) support products.
• C) services.
• D) goods.
• E) benefits.

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Definitions:

Standard of Proof

The level of evidence required to prove a case in a legal proceeding.

Preponderance of the Evidence

The standard of proof required in most civil cases, meaning that it's more likely than not that the claim is true.

Appellate Courts

Judicial bodies that review and rule on the decisions of lower courts.

Appeal

The process of applying to a higher court for a reversal of the decision of a lower court.