According to Tony Hsieh,CEO of Zappos,the Company Devotes the Greatest

question 29

Multiple Choice

According to Tony Hsieh,CEO of Zappos,the company devotes the greatest amount of time to

• A)seeking out new and unusual styles of shoes from all over the world.
• B)improving the website to make it faster,more interesting,and fun.
• C)seeking out new markets that will go beyond the Internet.
• D)finding the fastest and least expensive modes of delivery for its products.
• E)finding ways to improve customer-service levels.

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Definitions:

Lack of Face-to-face Contact

A situation in digital or remote work environments where there is an absence of direct, in-person interaction, impacting communication and relationship building.

Virtual Teams

Groups of individuals who work together from different geographical locations, connected by the Internet and other digital communication technologies.

Organizational Boundaries

The defined limits that distinguish the activities, responsibilities, and jurisdictions of an organization from those of other organizations or environments.

Virtual Teams

Teams of people who work together from different geographic locations and rely on communication technology such as email, video or voice conferencing services to collaborate.