_____ Is Defined as an Emotional Response to a Real

question 46

Short Answer

_____ is defined as an emotional response to a real or perceived threat to a valued relationship.

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Definitions:

ISO 9000

The set of standards that certifies that a business is using processes and principles to ensure the production of quality products.

Six Sigma

The tolerance range in which only 3.4 defects per million are allowed.

Defects

Imperfections or faults in a product or process that can result in a failure to meet desired quality standards.

Dispatching Rule

A guideline or procedure used to decide the order in which jobs, tasks, or items are processed or addressed.