In the Fishbone Diagram, the Arrows Connecting the Categories to the Central

question 9

Multiple Choice

In the fishbone diagram, the arrows connecting the categories to the central line have attached to them lines containing more detailed ideas of what might be the ________ for the problem.

• A) severity
• B) scope
• C) root cause
• D) solution

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Definitions:

Exclusive Dealing

A contractual agreement where a seller agrees to sell, and a buyer agrees to buy, products exclusively from each other.

Johnson Controls

Johnson Controls is a multinational conglomerate that produces fire, HVAC, and security equipment for buildings. It specializes in products, solutions, and technologies for making buildings more efficient and sustainable.

Logistics Management

The part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information.

Raw Materials

The basic, unprocessed inputs used in manufacturing and production processes, such as metals, wood, or oil.