To Understand the Difference Between Quality Assurance and Quality Control

question 51

True/False

To understand the difference between quality assurance and quality control, it might help to think of quality assurance as the management section of quality management and quality monitoring and control as the process to highlight the activities that need to be managed.

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Definitions:

Encoding Failure

A phenomenon where the brain fails to create a memory link for information, making it difficult to remember later.

Storage Failure

The inability to retain information in long-term memory, resulting in forgetting or memory loss.

Motivated Forgetting

A theory suggesting that individuals may unconsciously forget memories which are troubling or traumatic.

Repression

A defense mechanism in which distressing thoughts, memories, or desires are excluded from conscious awareness.